Privacy Policy
Last updated: April 2, 2026
Plainspoken Foundry Nine ("PF9", "we", "us", or "our") operates the website store.plainspokenfoundrynine.com and related application subdomains. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our software products.
1. Information We Collect
Account Information: When you subscribe to a PF9 product, we collect your name, email address, and company name. Payment information is processed directly by Stripe and is never stored on our servers.
Usage Data: We may collect information about how you access and use our applications, including browser type, pages visited, time spent, and feature usage.
Demo Requests: If you submit a demo request, we collect your name, email, company name, and any message you provide.
2. How We Use Your Information
- To create and manage your account
- To process subscriptions and payments via Stripe
- To send you login credentials and service-related emails
- To respond to demo requests and support inquiries
- To improve our products and services
- To comply with legal obligations
3. Payment Processing
All payment processing is handled by Stripe, Inc. We do not store credit card numbers, bank account details, or other financial information on our servers. Stripe's privacy policy governs the handling of your payment data. See stripe.com/privacy.
4. Data Storage & Security
Your data is stored on secured servers. We use industry-standard encryption (TLS/SSL) for data in transit and implement access controls to protect data at rest. While no method of electronic storage is 100% secure, we take reasonable measures to protect your information.
5. Data Sharing
We do not sell, trade, or rent your personal information. We may share data only with:
- Stripe — for payment processing
- Email providers — to send transactional emails (account credentials, receipts)
- Law enforcement — if required by law or to protect our rights
6. Cookies
Our store website does not use tracking cookies. Our applications may use session cookies strictly necessary for authentication and functionality.
7. Your Rights
You may request to:
- Access the personal data we hold about you
- Correct inaccurate data
- Delete your account and associated data
- Export your data in a portable format
To exercise any of these rights, contact us at [email protected].
8. Data Retention
We retain your account data for as long as your subscription is active. After cancellation, we retain basic records for up to 12 months for billing and legal purposes, then delete them. You may request earlier deletion by contacting us.
9. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance.
11. Contact Us
If you have questions about this Privacy Policy, contact us at:
[email protected]